Services Offered by David Staughton & SPE

Specialist Practice Excellence (SPE) Services to help you develop your Perfect Practice

David Staughton & Specialist Practice Excellence provide a FULL range of Services for Plastic Surgery Practices in Australia, NZ, Asia, UK & USA.

PRACTICE DEVELOPMENT STAGES

The SPE Practice Improvement Program is designed to guide you through a structured journey, tailored to your specific needs and goals. Each stage is carefully crafted to ensure a comprehensive approach to your personal and professional development, from the initial onboarding to the final steps of completion. Below is an outline of the four key stages that will help you grow as both a surgeon and a leader, ensuring lasting success in your practice.

Stage 1 – Deep Dive Practice Diagnostic and Strategy Development

During this stage, we conduct a thorough assessment of your practice and personal development needs. This includes reviewing your current business operations, finances, leadership skills, and clinical performance. Based on this diagnosis, we’ll collaborate to create a customised strategy tailored to your specific goals. We’ll outline clear milestones and action plans to address both immediate and long-term growth opportunities.

Stage 2 – Practice Improvement Program – Ongoing Support & Coaching

At the heart of our signature program, the practice development stage is where the ongoing guidance and support take place. Through regular accountability sessions, we’ll work together on implementing the strategies designed in the previous stage. You’ll receive feedback, insights, and tools to help you overcome challenges, improve your leadership, and enhance your practice operations. The focus is on real-time application of strategies and continuous improvement.

Stage 3 – Surgeon Mentoring Options

If you decide to complete your practice development and coaching journey, this phase focuses on an assessment of the progress you’ve made, addressing any remaining challenges, and providing you with recommendations to maintain the momentum you’ve built. Should you require additional support in the future, we can discuss further mentoring options or refer you to trusted resources to ensure your continued growth and success. You may also choose to return to SPE at another more suitable time as some practices have.

More Details…

Stage 1 SPE Practice Evaluation & Strategy Review

A Deep Dive Analysis of Your Plastic Surgery Practice

A Practice Evaluation & Strategy Review for your plastic surgery practice provides a comprehensive analysis of your operations, financial health and potential for growth. It uncovers inefficiencies, identifies opportunities for revenue growth, and benchmarks your performance against industry standards. By focusing on your practice strengths and areas for improvement, you can make better decisions and take action to improve profitability, streamline operations and ensure long-term success in a competitive aesthetic marketplace.

The SPE Practice Evaluation & Strategy Review includes a thorough analysis of your practice’s health and performance:

Practice Diagnostic Session to clarify Issues, Surgeon Goals, Vision and Values
Practice SWOT Analysis
Analyse your income sources, expenses, cashflow and profitability
Analyse and benchmark your conversion rates and sales revenue
Map and analyse your entire Patient Journey – marketing, enquiry, consultations, followups and treatment plans to boost outcomes
Review your data management reporting and practice management systems
Review and recommend better tech tools for improved results
Review staff performance and compensation structures to reward productivity
Create a detailed Practice Report and a one-page Business Plan with Clear Actions

This practice strategic workshop is conducted during a site visit with zoom meetings before and afterwards in order to create the Practice Report. (P.O.A)

Stage 2 – SPE Practice Improvement Program

Our Premier Program for Plastic Surgery Practices

Do you need ongoing Practice Advice? – help and ideas to develop your practice from someone who has had lots of experience growing practices of all sizes.

Our signature program for a Plastic Surgery Clinic is by monthly retainer for minimum period of 12 months.

Stage 3 – SPE Plastic Surgeon Mentoring

Benefit from Dave’s years of experience successfully running practices and companies to deliver growth and quality improvement.

SPE can work with you to improve your leadership, ideas and focus to deliver better results and unlock new possibilities for you and your practice.

Conversion Plus – Front Desk Training & Intensive Onboarding

Want to increase your enquiry conversion rates and book in the right patients for consultations?
Keen to increase team member engagement and retention at the Front Desk?
Want to improve your patient experience and increase income?

Conversion Plus offers One-On-One Coaching & Training Support for New Hires, Reception & Enquiries team members.

It is expensive to have new staff training while looking after your best customers and handling high-value patient enquiries.

Help get your front desk, enquiries team and new hires up to speed FAST! Conversion Plus can help.

Starting off with a deep-dive Diagnostic session to scope out the project requirements, Conversion plus will provide proven tools and tips to get better results FAST!

Visit www.conversionplus.com.au for more details.

SPE Team Training Workshops – delivered online or in your clinic

SPE Consulting offers a range of Training Workshops to increase sales and results

Enquiry Handling – Turning the right Enquiries into Patients – Inbound Enquiry Skills Workshop
Consultation Best Practices – How to Convert more Consultations into Patients
Delivering a First-Class Patient Experience – Team Session
Team Building Workshop – Better Communication and Understanding People with DISC

Conference Presentations

Professional Speaker Dave Staughton CSP is an entertaining and energetic speaker and can deliver one or more keynotes, presentations or breakout workshops for your industry conference or company retreat.

AI MADE EASY for PLASTIC SURGEONS

How you and your team can use AI Tools in your practice

PRICING CONFIDENCE

How to decide your pricing and charge what your really worth

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GROW YOUR SURGICAL INCOME ALL YEAR ROUND

Overcoming Slumps & Seasonality

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FINDING OPPORTUNITIES TO GROW IN ANY MARKET

How to change your mindset and make the most of all you have

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HOW TO FIND & KEEP THE BEST PEOPLE

Building an “A-Team” for your practice

Find out what Dave’s Clients Say

SPE is based in MELBOURNE, AUSTRALIA and has clients all over Australia, NZ, Asia and in the USA & UK.

Next Steps

If you’re ready to take the next step in elevating your surgical practice, we invite you to book a discovery call with David Staughton. During this call, you’ll have the opportunity to discuss your specific challenges, goals, and how our tailored development programs can help you achieve long-term success.

Leadership Development

Practice Efficiency

Patient Experience

Work-Life Balance

This discovery call is your chance to explore how SPE can provide personalised guidance to transform your practice. Whether you’re looking to fine-tune your skills or make significant changes, this call will give you a clear pathway to success.

Schedule Your Discovery Call Today

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