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David Staughton CSP – Conference Speaker & Topics

David Staughton CSP is an entertaining and energetic Certified Speaking Professional based in Melbourne, Australia.

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Home / Our Services / David Staughton CSP – Conference Speaker & Topics

Conference Speaker & Virtual Presenter on Practice Development

David Staughton CSP is an entertaining and energetic Certified Speaking Professional based in Melbourne, Australia. As an expert on Professional Practice Development, Dave can deliver one or more keynotes, presentations, webinars or breakout workshops for your upcoming conference or Association Event.

David Staughton CSP Conference Speaker

With over 30 years “Hands on” experience running small businesses and consulting to professional practices, Dave knows how to grow.

He is an expert on re-energising businesses to overcome seasonality, downturns & any “sales slump”.

Below you will find his most popular keynote speaker topics for Small Businesses and Professional Practices.

Speaker TOPICS for Conferences & Events by David Staughton CSP

1

GROWING INCOME ALL YEAR ROUND

Overcoming Seasonality & Downturns

Growing Income

Is your income in a slump or a downturn?

Does your income suffer from seasonal swings?

Need to make more sales in your Slow times?

All businesses have ups & downs – cycles of busier & quieter times.

Especially regional areas and seasonal industries where demand fluctuates annually.

For some industries and locations this can result in BIG cashflow fluctuations and shifts in mood & team engagement.

David Staughton is an Expert in Seasonal Sales, overcoming sales slumps & how to be FULL All Year Round. He knows how to GROW in Turbulent & Tough Times.

  • Adopt a Growth Mindset to fill up your quieter times and off-season
  • Learn how to attract more customers in a downturn
  • Discover how other businesses mastered seasonality & have sold more in quiet times
  • Tips for Managing your Money Flows and Lows in turbulent times
2

GROWTH OPPORTUNITIES

Embrace the Future & Prepare for What’s Next

Growth Opportunities

Want to Find More Opportunities to Grow?

Would you like to learn about what’s coming Next and be ready?

Need to reinvent your Business or Business model to keep growing?

This entertaining presentation demonstrates how to use a changing marketplace to your advantage and use it as an opportunity to increase market share and attract more new customers.

Hear how David’s proven tools and techniques can help your business find more opportunities in a rapidly disrupting marketplace.

  • Be inspired to GROW your business in ANY market conditions
  • Discover your NEW customers and buyers – latest trends in Demographics, Lifestyle, Immigration and Customer Communication channels
  • Appealing to your customers of the FUTURE – younger generations, singles, female friendly, tech-savvy and rising ethnic markets
  • Find out about new Technologies & Tools that can help you attract more customers on different channels now and in future
3

GROWING LEADERS

Building a growth focussed “A” Team

Growing Leaders

Would you like more leadership talent in your business?

Need more support in your Practice?

Want to work with an elite “A team”?

Recruiting The Right people can be the best investment you ever make. You can build a highly productive & motivated team to help your business outperform and grow in a turbulent & disrupting marketplace.

This highly practical presentation is based on REAL experiences across many industries.

You’ll find out what other successful organisations are doing to build a more effective & sustainable team. Discover great tools, technologies & techniques that you can use for best-practice teambuilding.

  • The keys to attracting, selecting, inducting and retaining better people
  • Three essential strategies of successful leaders and coaches
  • How to inspire, motivate and reward your people
  • The secrets of a more systemised approach to building your team
4

GROWING A VIP SERVICE CULTURE

Love Your Frontline Team

VIP Service Culture

Are you delivering an awesome customer experience?

Want a better online reputation?

Want more loyal customers and referral business?

This Conference Presentation and Workshop by David Staughton covers the amazing benefits and strategies of Growing a VIP Service Culture.

In turbulent times, looking after your customers is critical to getting more repeat business & referrals. Your business is judged on its first impressions and this is dependent on your frontline team.

This highly practical presentation is based on REAL experiences across many industries.

You’ll find out what other successful organisations have done to “fire up their frontline” and develop a ‘serve, sell and smile’ culture.

  • How to Attract, Keep and Inspire your front-line team members
  • The ABC’s of Customer Success
  • Harnessing the “Power of Love” – Love Goggles, Love Bucket & Love Languages
  • Understand Multi-generational workplace values and communication channels
  • Based on lessons and learnings from David & Michelle’s Book – The VIP Principle
The VIP Principle Book

DAVE’S CONFERENCE PRESENTATION DELIVERY METHODS

These popular Speaker Keynote Topics, Themes and Programs can be delivered as a short (30 minute), standard (45-60 min) or longer (90 min) keynote or plenary presentation. They can be supported by interactive workshop sessions of 2-3 hours or half day or one day.

Keynote (30 min)

Short, impactful presentation

Standard (45-60 min)

Full keynote presentation

Extended (90 min)

Deep-dive session

Workshop (2-8 hours)

Interactive training sessions

Book David for Your Event

For Conference Organisers planning an event with Dave, get in touch today to discuss how David can deliver an engaging and valuable presentation for your audience.

Contact Us to Book David

About Specialist Practice Excellence

Generation & Enquiry Conversion for Specialist Surgeon practices in Australia, UK and USA.

Meet the Team

David Staughton

David Staughton is a Melbourne-based business growth strategist, keynote speaker, and certified consultant with 30+ years of experience across multiple industries. He helps specialist surgeons and small businesses improve operations, increase revenue, and build strong teams. David has delivered 750+ talks worldwide and holds CSP and CCEO credentials.

Michelle

Michelle Staughton is a highly experienced Practice Consultant and Operations Coach who specialises in helping specialist medical and surgical practices run more smoothly and efficiently. With extensive experience in healthcare management, she focuses on improving patient experience, streamlining clinic operations, and supporting practice growth.

Brooklyn

Brooklyn has over 8 years of experience in specialty consulting, focusing on business improvement and customer experience. She has worked in Reception, Enquiries, Consulting, and Accounts, giving her a strong understanding of the customer journey. As a mentor, she designs training programs that help teams deliver excellent service with confidence.

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Contact Information

You may reach us using the contact details indicated below.

  • PO Box 1050, North Caulfield, Melbourne, Victoria, Australia 3161
  • david@davidstaughton.com.au
  • (+61) 0408 375100

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