Specialist Practice Excellence (SPE) Services to help you develop your Perfect Practice
David Staughton & Specialist Practice Excellence provide a FULL range of Services for Plastic Surgery Practices in Australia, NZ, Asia, UK & USA.
SPE Practice Evaluation & Strategy Review – A Deep Dive Analysis of Your Plastic Surgery Practice
A Practice Evaluation & Strategy Review for your plastic surgery practice provides a comprehensive analysis of your operations, financial health and potential for growth, It uncovers inefficiences, identifies opportunities for revenue growth, and benchmarks your performance against industry standards. By focusing on your practice strengths and areas for improvement, you can make better decisions and take action to improve profitability, streamline operations and ensure long-term success in a competitive aesthetic marketplace.
The SPE Practice Evaluation & Strategy Review includes a thorough analysis of your practice’s health and performance
- Practice Diagnostic Session to clarify Issues, Surgeon Goals, Vision and Values
- Practice SWOT Analysis
- Analyse your income sources, expenses, cashflow and profitability
- Analyse and benchmark your conversion rates and sales revenue
- Map and analyse your entire Patient Journey – marketing, enquiry, consultations, followups and treatment plans to boost outcomes
- Review your data management reporting and practice management systems
- Review and recommend better tech tools for improved results
- Review staff performance and compensation structures to reward productivity
- Create a detailed Practice Report and a one-page Business Plan with Clear Actions
This practice review is conducted during a site visit with zoom meetings before and afterward in order to create the Practice Report. (P.O.A)
SPE Practice Improvement Program – Our Premier Program for Plastic Surgeons
Do you need ongoing Practice Advice? – help and ideas to develop your practice from someone who has had lots of experience growing practices of all sizes.
How SPE Helps You and Your Practice with Practice Development
- Starts with a Diagnostic Process for Clarifying Your Life Goals, Practice Issues and Strategies
- Developing a One-page Strategic Plan and regular 90-day Action Plans and Priorities
- Defining and Honing your Surgeon Brand and Positioning
- Researching and defining your Target market personas and Alliances
- Attracting more of your Ideal Patients using effective Webmarketing & Traditional Marketing Methods
- Building Your Practice “A-Team” – Attracting and Retaining the right team members
- Developing and Improving Your Practice Systems & Processes
- Measuring and Analysing your Practice Results – your upcoming Pipeline, Marketing Data, Conversion Rates and Income.
- Measuring and Improving your Patient Experience along the whole Patient Journey
- Training & Coaching Your Team Members to increase engagement
- Improving Efficiency & Effectiveness in Clinic and Theatre with better systems, communication and automation
- Reducing Risks, Complaints and Potential Patient Litigation
- Curating and Creating Authentic Content to promote your practice – blogs, articles, guides etc
- Coordinating and Reviewing the performance of your digital marketing efforts – websites and social media
- Sharing Best Practices and Resources about Plastic Surgery from conferences and consultants all over the world.=
- Regular Accountability Sessions and Ongoing Coaching and support of the Surgeon and Practice Manager
- Surgeon Mentoring for a more Rewarding Life and growing Equity
Our signature program for a Plastic Surgery Clinic is by monthly retainer for minimum period of 12 months.
SPE Plastic Surgeon Mentoring
It can be lonely at the top as a solo surgeon.
- Do you need a new perspective or some advice from an experienced professional consultant?
- Would you like some help to prioritise and clarify your ideas, strategies and vision for your practice?
- Need some independent advice about your plans for the future?
- Would a strategy call help to clarify your options?
Benefit from Dave’s years of experience successfully running practices and companies to deliver growth and quality improvement.
SPE can work with you to improve your leadership, ideas and focus to deliver better results and unlock new possibilities for you and your practice.
SPE Team Training Workshops – delivered online or in your clinic
SPE Consulting offers a range of Training Workshops to increase sales and results
- Enquiry Handling – Turning the right Enquiries into Patients – Inbound Enquiry Skills Workshop
- Consultation Best Practices – How to Convert more Consultations into Patients
- Delivering a First-Class Patient Experience – Team Session
- Team Building Workshop – Better Communication and Understanding People with DISC
Conversion Plus – Front Desk Training & Intensive Onboarding
- Want to increase your enquiry conversion rates and book in the right patients for consultations?
- Keen to increase team member engagement and retention at the Front Desk?
- Want to improve your patient experience and increase income?
Conversion Plus offers One-On-One Coaching & Training Support for New Hires, Reception & Enquiries team members.
It is expensive to have new staff training while looking after your best customers and handling high-value patient enquiries.
Help get your front desk, enquiries team and new hires up to speed FAST! Conversion Plus can help.
Starting off with a deep-dive Diagnostic session to scope out the project requirements, Conversion plus will provide proven tools and tips to get better results FAST!
Visit www.conversionplus.com.au for more details.
Conference Presentations – for your industry conference or company retreat
Professional Speaker Dave Staughton CSP is an entertaining and energetic speaker and can deliver one or more keynotes, presentations or breakout workshops.
Dave’s most popular SPEAKING TOPICS include:
- AI MADE EASY for PLASTIC SURGEONS – How you and your team can use AI Tools in your practice
- PRICING CONFIDENCE – How to decide your pricing and charge what your really worth
- GROW YOUR SURGICAL INCOME ALL YEAR ROUND – Overcoming Slumps & Seasonality
- FINDING OPPORTUNITIES TO GROW IN ANY MARKET – How to change your mindset and make the most of all you have
- HOW TO FIND & KEEP THE BEST PEOPLE – Building an “A-Team” for your practice
Find out what Dave’s Clients Say
SPE is based in MELBOURNE and has clients all over Australia, NZ, Asia and in the USA & UK.
